AIRDRIE FESTIVAL OF LIGHTS

FAQs

27 Glowing Years of Family Tradition

Frequently Asked Questions

2021 - Concession COVID-19 UPDATE

Concession - We will once again have hot chocolate, apple cider, and coffee available for purchase. Price is still only $2 per cup! Acceptable Payments are cash, debit, or credit.

COVID-19 Protocols will have guests follow directional flow for line ups, and social distancing while in line. We are also asking guests to clear the area once they have received their beverage, so as not to create a congregating point.

Is There A Cost To Enter The Park?

While there are no admission fees to enter the park, donations are gratefully accepted (suggested contribution is $10 - $20 per family, and $1 - $5 per person on a bus).  Festival ambassadors are located at our brightly coloured Guard Houses, as well as our various Mascots with Jingle Jugs to cheerfully accept your donations!

2021 - Fire Pits COVID-19 UPDATE

Fire Pits - We have two fire pits located close to our concession, and on busier nights, we will be opening the Large Fire Pit located by Penguin Village.

COVID-19 protocols mean we do need to limit the number of people at each fire pit at a time, while also maintaining social distancing practices. We are asking guests to please limit their time, and avoid congregating so others have an opportunity to warm up also.

Are Pets Allowed?

Pets on leashes are always welcome at the Airdrie Festival of Lights.  Licensed Service Animals specifically trained to aid a person are welcome throughout the park, however, please be advised that Pets are not allowed in the Festival Tent.  Please be a responsible pet owner, and kindly pick up after your pets.

2021 - Santa Visits COVID-19 UPDATE

Santa is back, along with Kids’ Activities through Community Links inside the Event Tent, December 5, 7, 14, 21, 22, and 23!

The Event Tent is the ONLY location in the park that falls under the Restrictions Exemption Program, where we will be enforcing Vaccine eligible individuals only. Children under the age of 12, may enter with a vaccine eligible adult. A valid QR Code and photo ID will be required. Masking while inside will be required.

Community Links will also have Kids Activities available either onsite, or as a take and make craft.

How Do I Volunteer? 

We LOVE our volunteers!  Visit our Volunteer Page for our Application Form, and our Volunteer Coordinator will get in touch you.

2021 Visiting the Lights COVID-19 UPDATE

First, we would like to say thank you to all who visited us in 2020. You came with kindness and gratitude for protocols we were required to put in place, in order to open.

We are now asking for that same kindness, as we look to our 2021 Season.

We are so very excited to be able to open ALL our Venues this year, though we still have certain protocols that our local health authority requires we put in place. Please know, we are committed to the safety of all our guests, and have tried to be as inclusive as possible, where we can!

When visiting the lights this year, there is still the expectation of social distancing outdoors, even between cohorts. We are also being asked to continue recommending guests wear masks, and sanitize their hands often. Yes, even outdoors. Photos in the park are ok, however, we ask that you don’t stay stationary on the paths for too long, so as not to impede traffic flow for other guests, who are also trying to maintain social distancing practices.

We are being asked to discourage congregating in the park, and in turn will be asking guests to be mindful, and keep moving. Signage will also be placed throughout the park, reminding guests to maintain social distancing.

At this time, we don’t know for sure if the Skating Pond will be open or not, while lights are on, and will depend entirely on capacity in the park, and maintaining safe social distancing.

2021 - Santa's Gift Shop COVID-19 UPDATE

Santa’s Gift Shop with Kids Only shopping area, is OPEN once again for all your holiday purchases! Plus, we have a separate area within the store that is for Kids Only! We have sourced product from our local home made, hand made vendors, and what we’ve paid for these items, is what we sell them for, meaning zero profit to AFOLS, and affordable gifts for the kids. All items in this section are priced $10 and under. Our elves will help the kids shop and wrap their special presents to be placed under Christmas trees everywhere.

COVID-19 Protocols for this venue will be mandatory masking, and limiting entry to one family at a time. Guests may need to line up outside, and maintain social distancing in the lines.

2021 - Trains COVID-19 UPDATE

Train Rides - Two trains will follow two separate paths through the park. On busier nights, we will add a third train. Tickets remain $2 per person with Kids under 2 riding free with an adult purchase. Accepted payments are cash, debit or credit.

Tickets must be purchased in ADVANCE at our Train Station.

COVID-19 Protocols will ask guests to follow directional flow of traffic and maintain social distancing in lines. Riders will be limited to one family per car.

What Are Your Hours of Operation?

The Airdrie Festival of Lights runs every night, December 1st to 31st, from 6pm to 9 pm each evening. This includes, Christmas Eve, Christmas Day, Boxing Day, and New Year's Eve. Please note: On nights where the temperature is below -25 degrees Celsius, including wind-chill, the Festival operates "lights only", meaning no additional services or events offered. We appreciate your understanding that weather conditions are not in our control.

Where Can I Park? 

We have parking available for vehicles, handi-cap (limited), and buses.  Follow the signs when you enter Nose Creek Park for your vehicle type.  We also have a convenient Drop-Off point just before the entrance to the park.  There is no charge for parking.

What Are the Donations Used For? 

Along with general maintenance and upkeep of the displays and other attractions, portions of our proceeds are redirected back into our Community, benefiting other local non-profit’s and youth groups.

2021 - Event Tent COVID-19 UPDATE

The Event Tent is the ONLY location where we will be implementing the Restrictions Exemption Protocol.

Our 3,600 square foot event tent is heated and located close to our fire pits. In an effort to accommodate as many guests as possible, versus being limited to 1/3 capacity (which equals 80 people at a time, including workers and performers) the AFOLS will be enforcing Alberta Government REP protocols for the Event Tent ONLY.

Please keep in mind that we are volunteer run, and DO NOT have the resources available to train all these individuals that are donating their time to be here, on valid forms of negative test or valid exemption letters. Therefore, we have made the very difficult decision of accepting ONLY vaccine eligible persons into the tent. Guests will be required to show the Alberta QR Code proof of Vaccination, along with a valid photo ID prior to entering. Please be kind to our volunteers, and understand this is beyond their control.

While in the tent, ALL guests will be required to wear a face mask the entire time. That being said, our tent will only be open on nights when we have entertainment booked. We are asking guests to please check our Events Calendar closer to attendance, to see if there’s anything going on that evening.